{"et":"The customer has the right to withdraw from the order placed in the online shop within 14 days after receiving the products. To return an order, you must fill in the return form above or from purchase history (Club One customers only): e-shop -&gt; profile -&gt; purchase history -&gt; return order -&gt; return form. The orders received by Ekspress Pakipunkt can be returned to Pakipunkt's representative offices (Ülemiste Centre Esprit, Rocca Al Mare Centre Esprit and Uus-Sadama Tallink Ekspress) during the opening hours of the store. Itella Smartpost parcels can be returned with the same door code as upon receipt from Smartpost parcel machines located all over Estonia. The Omniva parcel can be returned from Omniva parcel machines with the return code in the SMS notification. To return a DPD parcel, you must fill in the return application on the DPD page, which can be found <a href="\&quot;https://www.return-my-parcel.com?/lang=et\&quot;"> here. </a> The parcel number must be the parcel tracking code on the order confirmation. For correctly returned goods that are intact and undamaged in the original packaging, we will transfer the purchase amount and, if necessary, the spent points to the customer as soon as possible, but not later than within 14 calendar days after the arrival of the returned package to us. Read more about the terms of use of the online store.","fi":"The customer has the right to withdraw from the order placed in the online shop within 14 days after receiving the products. To return an order, you must fill in the return form above or from purchase history (Club One customers only): e-shop -&gt; profile -&gt; purchase history -&gt; return order -&gt; return form. The parcels sent by Posti are returned in Posti offices with the return code 646256. The parcels sent via Matkahuolto will be returned at Matkahuolto's delivery points with the return code 9528171. For correctly returned goods that are intact and undamaged in the original packaging, we will transfer the purchase amount and, if necessary, the spent points to the customer as soon as possible, but not later than within 14 calendar days after the arrival of the returned package to us. Read more about the terms of use of the online store.","lv":"The customer has the right to withdraw from the order placed in the online shop within 14 days after receiving the products. To return an order, you must fill in the return form above or from purchase history (Club One customers only): e-shop -&gt; profile -&gt; purchase history -&gt; return order -&gt; return form. The Omniva parcel can be returned from Omniva parcel machines with the return code in the SMS notification. To return a DPD parcel, you must fill in the return application on the DPD page, which can be found <a href="\&quot;https://www.return-my-parcel.com?/lang=et\&quot;"> here. </a> The parcel number must be the parcel tracking code on the order confirmation. For correctly returned goods that are intact and undamaged in the original packaging, we will transfer the purchase amount and, if necessary, the spent points to the customer as soon as possible, but not later than within 14 calendar days after the arrival of the returned package to us. Read more about the terms of use of the online store.","lt":"The customer has the right to withdraw from the order placed in the online shop within 14 days after receiving the products. To return an order, you must fill in the return form above or from purchase history (Club One customers only): e-shop -&gt; profile -&gt; purchase history -&gt; return order -&gt; return form. To return a DPD parcel, you must fill in the return application on the DPD page, which can be found <a href="\&quot;https://www.return-my-parcel.com?/lang=et\&quot;"> here. </a> The parcel number must be the parcel tracking code on the order confirmation. For correctly returned goods that are intact and undamaged in the original packaging, we will transfer the purchase amount and, if necessary, the spent points to the customer as soon as possible, but not later than within 14 calendar days after the arrival of the returned package to us. Read more about the terms of use of the online store.","sv":"The customer has the right to withdraw from the order placed in the online shop within 14 days after receiving the products. To return an order, you must fill in the return form above or from purchase history (Club One customers only): e-shop -&gt; profile -&gt; purchase history -&gt; return order -&gt; return form. The package must be returned to the following address: Kaldase tee 3, Maardu, 74114, Harjumaa, Estonia The customer is obliged to pay the costs related to the return of the goods, unless the return of the goods is caused by the seller, as the goods do not correspond to the order (for example, if the product is defective or has some faults). For correctly returned goods that are intact and undamaged in the original packaging, we will transfer the purchase amount and, if necessary, the spent points to the customer as soon as possible, but not later than within 14 calendar days after the arrival of the returned package to us. Read more about the terms of use of the online store."}

Return information

In order to return the parcel, the return application must be filled in on the DPD page, which can be found here. The parcel tracking number must be the parcel tracking code on the order confirmation.

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